Privacy policy

At Coldert, we view your privacy as a cornerstone of the experience we offer. This Privacy Policy outlines how we gather, use, and safeguard your personal information when you visit https://coldert.com place an order, or get in touch with our team. By using our website, you consent to these practices. If you disagree, please refrain from using our services.

Who We Are

Company name: Coldert
Address: 4109 W Fairview Heights, Tampa, FL 33616, USA
Email: info@coldert.com

Discover our latest looks and join the conversation on Instagram: @coldert.world

Data We Collect
When you interact with our website, we may collect:

  • Technical details like your IP address, browser type, and time zone
  • Personal information you provide when placing an order, including your name, email, phone number, shipping address, and payment details
  • Details you share when contacting us for support or inquiries

How We Use Your Data
Your information helps us to:

  • Process and deliver your orders efficiently
  • Provide prompt and personalized customer support
  • Protect our website and prevent fraudulent activity
  • Customize your shopping experience
  • Send promotional content, updates, or special offers only if you opt-in

Sharing Your Data
We share your information only with trusted partners:

  • Payment service providers
  • Shipping and courier companies
  • Technical and marketing partners, including Shopify
    We never sell or rent your personal information.

Cookies
Our website uses cookies to:

  • Remember your preferences
  • Enhance website performance
  • Present content tailored to your interests
    You may disable cookies in your browser, but certain features may not function properly.

Your Rights
You have the right to:

  • Access the personal data we hold about you
  • Correct or delete your information
  • Limit how we process your data
  • Receive a portable copy of your data
  • Withdraw consent at any time, including unsubscribing from marketing communications
    To exercise your rights, contact us at info@coldert.com.

Children’s Privacy
Our services are intended for adults. We do not knowingly collect information from anyone under 18. If we discover such data, it will be deleted immediately.

International Data Transfers
If you are located in the United States, please note that your information may be processed or stored outside the United States by our trusted partners, including payment providers, technology platforms, or shipping companies. We take careful measures to secure your data and comply with applicable privacy standards.

Data Security and Retention
We prioritize data security and keep your information only as long as necessary to:

  • Deliver our services
  • Meet legal obligations
  • Resolve disputes

Updates to This Policy
This Privacy Policy may be updated occasionally. The most current version will always be available at https://coldert.com. Please check back periodically for updates.

Contact Us
If you have any questions about this Privacy Policy, please reach out:

Company name: Coldert
Address: 4109 W Fairview Heights, Tampa, FL 33616, USA
Email: info@coldert.com

Discover our latest looks and join the conversation on Instagram: @coldert.world

Thank you for choosing Coldert. Your privacy matters to us, and we are committed to keeping your information safe while making your shopping experience seamless and enjoyable.